If you are interested in returning your merchandise or having a piece of equipment repaired, please create an account at the link below and pick the order in which you purchased the item. The order will have a button that allows you to start the return process.
(Of course the returns are subject to our standard terms and conditions)
If for whatever reason, you are unable to create an account or find the pertinent order, please feel free to give us a call from 9am - 5pm EST and we will help you with that account. Because of the way our system is designed, the account management tool is the only way to prevent returns or repairs from making it into the system and not falling through the cracks.
**Please always check your spam once you have submitted a return request as occasionally the return labels get stuck there.